AI Receptionist for Fitness Studios
Coaches are coaching, not watching the inbox. MaitreDesk answers questions about classes, intro offers, and memberships while interest is still warm.
What MaitreDesk does for fitness studios
Intro offers that convert
Explains your first-class or intro-week offer and sends the signup link.
Schedules and class types
Answers what to bring, which class suits a beginner, and when classes run.
Membership questions
Covers plans and freeze policy from your answer sheet.
Cancellations go to staff
Membership cancellations, billing disputes, and injury questions are escalated.
Safe by design
Draft mode by default
Staff approve every reply with one click unless you opt in to auto-replies for low-risk questions.
Answers only what you approved
Replies come from your signed-off answer sheet. No invented prices or promises.
Website chat, text, and email
All customer messages land in one inbox.
Frequently asked questions
Does it work with Mindbody, ClassPass, or Wodify?
Yes. Add your schedule or booking link and it is shared when people ask.
Can it cancel a membership?
No. Cancellations and billing questions are sent to staff.
What if someone mentions an injury?
Health and injury questions are flagged ESCALATE TO STAFF and never auto-answered.