AI Receptionist for Salons & Spas
Your stylists shouldn't have to stop a color service to answer "do you do balayage?" MaitreDesk answers from your service menu and hands booking requests to your booking tool.
What MaitreDesk does for salons & spas
Knows your service menu
Cuts, color, extensions, facials, and add-ons, with the prices you approved.
Cancellation and deposit policy
States your policy clearly so no-shows can't say they weren't told.
Books through your tool
Shares your Vagaro, Boulevard, GlossGenius, Square, or Fresha link.
Protects the front desk
Complaints and refund requests go straight to the owner or manager.
Safe by design
Draft mode by default
Staff approve every reply with one click unless you opt in to auto-replies for low-risk questions.
Answers only what you approved
Replies come from your signed-off answer sheet. No invented prices or promises.
Website chat, text, and email
All customer messages land in one inbox.
Frequently asked questions
Can it tell clients which stylist is free?
It sends your booking link, where clients see real availability. It doesn't guess at schedules.
Will it handle refund requests?
No. Refunds and complaints are escalated to staff.
Do replies sound robotic?
Replies are short, friendly, and based on your own wording. Staff approve them in draft mode.